🚚 Shipping Policy
At Jones Soda, we aim to deliver your order as quickly and safely as possible.
📦 Processing Time
Orders are processed within 1–3 business days after payment is confirmed. Orders are not shipped or delivered on weekends or holidays.
🚚 Shipping Time
Estimated delivery times:
- Standard Shipping (US): 3–7 business days
- Expedited Shipping (US): 2–3 business days
- International Shipping: 7–21 business days
Delivery times may vary depending on location, carrier, and customs processing.
🌍 Shipping Locations
We currently ship within the United States and selected international regions.
📍 Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear.
⚠️ Delays
Shipping delays may occur due to:
- Weather conditions
- Carrier delays
- Customs processing (for international orders)
- High order volume periods
We are not responsible for delays outside our control.
📦 Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of delivery so we can assist you.
📩 Contact Us
For any shipping-related questions, please contact:
Email: info@jonessodaaa.com
Phone: +1 (206) 555-0148
Address: 4715 1st Ave S, Seattle, WA 98134, USA